0 stars good for nothing customer service. They false advertise saying you can use the card right away but it takes several days to use 3 to 5 days and I’m still waiting after a whole week. I thought this card would make it easier to pay my bills but it just made everything worst. So now they have my card on hold after loading it with 100 dollars I can’t even pay my light bill like I was supposed to. I did everything carefully and don’t think I made a mistake on my social.
#My vanilla card activation registration#
After several days and several calls they finally told me I had punched in a different digit on the registration for my social. They couldn’t verify my identity as if I don’t exist or I was lying. I even had to fax them the front of my social security card. My social, birthdate, addresse, mother’s maiden name. I contacted customer service and they asked me about 100 questions. I registered it then when I went to activate it, it said wrong user data. So I purchased this card at rite aid to pay a bill. Netspend I used to use years ago and they were great. I also live in a small town and spoke with management on where I purchased the card and suggested they rid themselves of these cards. So the card I just received in the mail with my name on it has already made it to the trash! I highly recommend no one gets this card. Visit /activate or select Register / Activate Now in the Green Dot app or call (866) 795-7605. How do I activate my vanilla visa gift card You can also activate your Gift Card and check the balance at /balance/ or by calling the toll-free number listed on the back of your Card. Well my question is where did that other $15 go? I added up all the fees and could not get any where near the fees associated with not having made any purchases with it yet. Please enter your card information below to personalize your PIN. Tried to get into app to no avail, tried calling customer service, not able to get through so thankfully my car loan service kept running the card until we got to the amount that would go through.
Called to make my bill payment for $385 and it declined with insufficient funds.
I had put $395 on card to pay a bill, downloaded the app, got it all set up and was never able to log in again.
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